Booking Information

The STARTING DAYS of holidays vary and are shown against each property entry. These might be flexible in low and sometimes mid season.

RESERVATIONS can be made through the Availability section. The booking (subject to completed booking form and deposit payment) will be confirmed by agency staff by telephone.

BOOKINGS can otherwise be taken by telephone provided that the person booking is familiar with and accepts the conditions of hire. All telephone bookings paid for by credit/debit card, whether deposits or balance payments, are subject to 'Conditions of Hire' (see Clause One).

Please TELEPHONE first. It is often easier to find a property best suited to your needs after a brief conversation, as all of our staff have a detailed knowledge of our properties. Please state any special requirements, such as limited mobility,allergies or other medical conditions.

PROVISIONAL BOOKINGS can be taken over the phone or internet and held for a maximum of five days.

BOOKING FORM If not completed by agency staff during a telephone conversation please print, complete and return a form with your deposit and booking fee. If you are booking within 56 days of your holiday, you will need to send full payment.

CONFIRMATION of your booking will be sent or emailed to you on receipt of your booking form and deposit. This will show your booking reference number, the balance payment due for your holiday and the date by which it must be paid (56 days prior to arrival).

TRAVEL INSTRUCTIONS and Details of Key Collection and Access to the property will be sent on receipt of your final payment. Tenants are asked not to enter without agency permission and if they do gain entry do so entirely at their own risk without guarantee of readiness of the property for occupation. If tenants do arrive early and, with the agreement of the agency, take up occupation before 3.00pm no guarantee can be given that agency staff, cleaners, or other tradesmen will not enter the premises before 3.00pm and no liability can be accepted for loss or damage to items left in the property.

SECURITY DEPOSITS at the discretion of the owner or agent, may be required with some bookings (particularly non-family or large group bookings). These are payable 14 days prior to the holiday and refunded within 14 days of the completion date of the holiday.

PAYMENT cheques should be made payable to Salcombe Holiday Homes/ Dartmouth Holiday Homes. Payment can also be made by debit or credit card but a surcharge of 2% is payable on balance payments. No surcharge applies to deposit payments nor to balance payments made by debit card or cheque.

NON UK RESIDENTS are asked to make full payment at the time of booking. All payments must be in Sterling or by Credit Card.

CANCELLATION COVER is provided free of charge for UK residents. Outline details of the inclusive scheme are given in the Conditions of Hire and more complete details are here. The agency scheme does not extend to overseas visitors and to bookings exceeding £4000 - who are required to make their own cancellation cover arrangements and submit details of these to the agent. These bookings are otherwise subject to payment of all rents at the time of booking.

RENTS quoted are weekly and are inclusive of gas and electricity.